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Why Patient Satisfaction Matters Beyond Quality of Care

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Healthcare reputation management. How is this done?

Every institution is doing one or other type of reputation management. Meaning that they are making sure that they know what clients or patients are thinking about the institution. This is the same for any medical institution.

But, the one question that many people are asking is how is this going to get done. How are you going to do healthcare reputation management, if not all your patients are willing to fill in a survey? With all these information, you will understand better how this is going to be done, and why the healthcare is gathering all this information.

What is medical online reputation management?

It is important to make sure that you know what is medical online reputation management. There are a couple of people that are aware of this type of management. However, there are still many people that don’t have a clue about it. And, therefore, they don’t think that it is important to give the medical institution an honest survey and review.




The medical online reputation managemen…

Read this now! Everything you need to know about physician surveys

Everywhere you are getting surveys that you can fill in to ensure that a business can know if you were satisfied with their service or not. However, did you ever wonder if physicians are using the same method to know if you are satisfied with their service or not? Or, do you think that they don’t make use of any surveys?

The truth is that they are making use of physician surveys. Meaning that you can write a review about your physician that you saw online. This is if a doctor has this service available. Not every physician or medical facility has this option, and there can be many negative impacts on the business if a doctor doesn’t have access to these surveys. Here is everything you need to know about physician surveys before you decline a survey from your doctor online.

Why do they make use of these services?

There are many reasons why doctors are making use of the physician transparency surveys. Just like any other business they need to make a profit. And, in order to mak…

PatientTrak Releases Google Reviews Response Software

PatientTrak users can directly respond to reviews from the platform and increase earned media

Lumin Medical LLC, a leader in patient satisfaction solutions for healthcare providers, announced it is now offering the ability to respond to Google reviews directly from its cloud-based, healthcare online reputation management platform,

PatientTrak already provides review site management for the top healthcare review sites: Google, Healthgrades, Vitals, RateMDs, WebMD, Yelp and YP capturing over 95% of all healthcare reviews.  Now the system allows users to post responses to Google reviews directly from the software rather than having to login into their Google My Business Account.

Responding to reviews from PatientTrak provides the following benefits:

· Faster Review Response –
The patient experience staff can react faster to patient feedback and demonstrate their dedication to service recovery and patient satisfaction.

· Improved Reviews Workflow – Busy healthcare marketing and social media d…

The truth about patient satisfaction surveys

When it comes to the medical institutions, we don’t always realize how important it is to know if you can trust the institution or not. To know if you can trust the institution or doctor with something as essential as your life.

This is where the patient satisfaction surveys come it. With these surveys you will know for sure that you are going to the right medical facility or doctor practice for assistance when you are not feeling great. However, there are still people that doesn’t know everything there is to know about these surveys. And, they don’t know why this is important to ensure that they are doing these surveys as well. This is the truth about these surveys to completely understand what this is all about:

What is patient feedback survey

Before you can know the truth about these surveys, you first need to know what a patient feedback survey is. This is something that you are filling in to make sure that the facility knows if you were satisfied with the facility or not.

There are …

How to improve health care satisfaction within patients

Even when we were not born, we felt safe in our mother's womb. Once we have been born, we have always wanted to feel safe and to trust people that are around us. Since you were a child you were trying to find your best environment and the people to whom you can trust totally.What has changed since you become an adult? Literally, nothing, when we are talking about safety. Do you feel safe in nowadays world or are you frightened? People mostly worry about their health, because that is the best value a human being can have. Once you lose your health you have nothing. That is why the humanity wanted to make some better ways in which people would find their perfect care provider.

Patient satisfaction surveys
are the best thing that can happen in the healthcare industry. It will make a huge difference when it comes to trust between patients and medical staff. The doctors are at the highest point of interest when it comes to patient satisfaction. They choose them very wisely. But, how ca…

Florida Cancer Specialists Selects PatientTrak Online Reputation Management

Founded in 1984, Florida Cancer Specialists & Research Institute (FCS) is the largest independent medical oncology/hematology practice in the United States. With over 200 physicians, 160 nurse practitioners and physician assistants and nearly 100 locations in their network, they are committed to providing world-class cancer care in community-based settings close to home.

FCS serves patients on the Gulf Coast from Naples to the greater Tampa Bay area, north as far as Tallahassee, in Orlando and surrounding Central Florida communities, and on the East Coast from Daytona/Palm Coast to Palm Beach County.

Florida Cancer Specialists has built a national reputation for excellence that is reflected in exceptional and compassionate patient care, driven by innovative clinical research and cutting-edge technologies that help advance targeted treatments and genetically-based immunotherapies, and embodied by their outstanding team of highly-trained and dedicated physicians, clinicians and staff…