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The importance of patient satisfaction surveys for our humanity

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Healthgrades Policy Change

As of October 1, 2017, Healthgrades will no longer permit health care entities to assign 3rd Party Administrators as a provision of their Data Licensing Agreements with Healthgrades, nor allow said 3rd Parties to manage provider profiles on Healthgrades.com.

This means that going forward, doctors and their practices (healthcare entities) will have to manage their profiles and respond to reviews directly with Healthgrades. We (3rd Party Administrator) will no longer be allowed to provide this service to you our clients.


The only exception to this new policy is if you become a Healthgrades Premium client. Should you choose to become a Healthgrades Premium client, PatientTRak could continue as your 3rd party administrator.

Please note that this change is a result in a change in Healthgrades policy not ours. Please contact your Account Manager for more information on Healthgrades Premium.

We recommend that you claim and manage your Healthgrades profiles as this will allow you to maintain …

Web Check In & Display Wait Time - PatientTrak

Long waiting times can lead to dissatisfied patients and lost revenue.  Using the PatientTrak Web Check-In solution, your patients can view the current wait time at your facility. Patients can check-in right from your website and get into the waiting queue while remaining in the comfort of their home. Patients go to your website, view the waiting time and can check-in before coming to the facility.

Staff can monitor patient demand levels and even send text messages to patients alerting them that it is time to come into the facility.




Multiple Urgent Care Facilities – Steer Patients to the Facility with the Shortest Wait Time

Providing wait times right on your website allows patients to choose which of your urgent care centers they want to go to based on wait time. Patients are more likely to use facilities with shorter wait times which leads to greater patient satisfaction and more balanced staff loading for you as the provider.

Text Messaging Patients – Let Patients Know You are Ready …

Beginners guide to review site benchmarking

There are so many ways on how online companies and other businesses can get exposure online. Especially, when it comes to hospitals and physicians.

One way on how you can get the right exposure is by making use of site benchmarking. But, because there are still people that don’t know what this is all about, they are not making use of this method, and they don’t see the necessity about this system. The more information and knowledge you are going to get about this system, the better you will understand on why this is something that you should consider, if you have a business that needs exposure. This is a beginner’s guide to this, so that you can understand this a lot better.

What is site benchmarking?

For most people, this might be something that they don’t understand. Not many people are using these terms and it can be frustrating to know that your competitors might use the site benchmarking marketing strategy, but you don’t even know what this is.

This is where you can get compare…

What physicians need to know about the patient tracking software

There are still many practices and physicians that don’t make use of the internet and reviews to ensure that their patients are satisfied and that new patients are aware about the service that they can expect from the practice. This can make it harder to run a practice and to ensure that everything is running smoothly.

This is why physicians and hospitals need to make sure that they are going to consider making use of the patient tracking software and the review management software. This is the only way that you as the doctor can make sure that all patients are satisfied and that your practice is growing. Here are a couple of things that you should consider, and know about this type of software, so that you can see the importance of using it.

The importance of using the software

The most important thing of having this software and making sure that the patients are writing the reviews is for improving patient satisfaction and to make sure that your practice is growing as much as possible…

Patient reviews of doctors : Guide for patients

It is important for doctors to know what type of reviews their patients are going to give them. And, they are using some of the best software to ensure that this is getting done. However, in order to let this software work correctly, you as the patient needs to be able to write the reviews correctly.

This is why you need to know as much about patient reviews of doctors as possible, so that you can ensure that your doctor is getting the right type of review. Even, if you weren’t satisfied with his service, and you want to warn other people about the service you’ve got. Here are a guide for patients on how to use the patient review software correctly, and other information that might come in handy:

How does this software work?

There are many patients that don’t use the physician review management software, because they don’t really know how it works and why they should use it to review their doctors or the hospital.

The software is basic and you will not have any problems using it. The …

Patient Flow Management

Managing patient flow is essential to patient satisfaction.  PatientTrak offers patient flow solutions which may be employed in any attention setting desperate to manage the patient flow method.  Our solutions ar wont to visual flow, determine bottlenecks and facilitate facilities improve patient flow.  From single supplier practices to massive hospital teams, to multi-facility attention organizations, our systems ar each reasonable and ascendable.

Health Clinic, Outpatient, and Hospital Unit Patient flow System – Import appointments from your planning system and track user outlined “activities”, like arrival time to treatment time, as an example. Manage area usage by characteristic those rooms that ar under/over utilised. Set manual or automatic alerts and generate custom reports for analysis of patient flow. commonplace reports embrace Average Wait & Treatment Times, Peak Times by space, Time Between Activities, and more.

Please Visit My Site : https://www.patienttrak.net/pro…